One of the great challenges in the
cleaning industry is to increase
productivity while improving
cleaning performance and worker wellbeing,
all the while keeping costs to a
minimum.
When it comes to floor care, end users
want tools that will help them get the job
done faster, easier and without back pain.
Let’s face it, there’s a lot of labor involved
in floor maintenance. In an industry
where time is money and back injuries are
the number one reportable workplace incidents
— averaging $24,000 per
worker’s comp claim — floor care tools
need to offer cost-saving features and benefits that directly impact worker turnover,
well-being and productivity.
Microfiber products such as mops, high
performance wet pads, dry and dusting
pads, and specialty pads (floor finishing
and scrubber pads) clean better, faster and
safer than traditional products. As a result,
microfiber cleaning is an innovation that is
gaining popularity across various businesses
and facilities where cleaner is not
only better, but better for your bottom
line.
It is extremely important to understand
that microfiber products vary widely before
choosing a microfiber provider. First,
there are two main types of microfiber available today for cleaning applications:
unsplit and split.
Unsplit microfiber, also known as
monofilament microfiber, is made up of
small filaments (think microscopic threads) of just one material
(usually polyester) and is the
least expensive type of microfiber
to manufacture.
“Unsplit microfiber cleans
better than traditional fibers
such as cotton, but does not do
a great job of picking up and
retaining small items like fine
dust, bacteria and viruses,”
said Mark Hoyle, Global Business
team leader—Hard Surface
Cleaning at Rubbermaid
Commercial Products, headquartered
in Winchester, Virginia.
“For optimum cleaning
performance, demand split
microfiber.”
Split microfiber is a blend of
two materials such as nylon and
polyester. These materials are
extruded together as a small filament
just like the unsplit microfiber.
The difference is that
the nylon is chemically and mechanically
split apart from the polyester to create microscopic
crevices and openings within
the filaments.
When used dry, these crevices trap and hold dust particles and bacteria. In addition,
when used with a liquid, dust, dirt,
bacteria and viruses are sucked into these
crevices by capillary action. Therefore, the
best quality split microfiber has the ability
to remove more than 99 percent of bacteria
and 90 percent of viruses from a surface
with just water.
Trends in floor care are usually based
on performance and durability, but what
needs improvement is the proven performance
aspect—the third party proof that
the product performs in accordance with
its claims.
When comparing microfiber, require
your product manufacturer to not only
prove that its product is split microfiber,
but also provide you with
third party documentation that it removes
bacteria and viruses. If the microfiber
manufacturer cannot provide
this extremely important third party
data, they probably do not have high
quality microfiber.
Without evidence to substantiate product
value, it is difficult for end-users to
make well-informed decisions before
making a purchase or when comparing
competitive products.
The Trend toward Training
Training continues to be a highly
sought-after “tool” that supports the product
line — it is about the process, a system
solution and the training. There is a need
for complete systems that tie together
products and processes in order to achieve
a more efficient and effective cleaning
method.
Having an effective microfiber cleaning
program requires expertise in how to
best utilize textiles and tools. And when
end-users make an investment in a complete
cleaning solution, they should in return,
receive on-going training such as
educational videos, task-specific checklists,
and online resources. In addition, end
users should also have an on-going support
system in terms of a field support
team for training classes and site audits to
insure product implementation and bestin-
class cleaning practices.
The healthcare, hospitality and educational
industries have taken a special interest
in evaluating floor maintenance
tools in terms of patient, guest, student
and employee health and safety. Many
floor cleaners contain harsh chemicals that
can be harmful to the overall health and safety of a facility and its occupants. Premium
quality, split microfiber textiles can
positively impact those issues because
they require significantly less water and
chemicals—making them “greener” and
better for the environment.
A cleaning staff appreciates microfiber
mops because they are easier to use. Overall,
the worker is lifting less and maneuvering
lighter tools. Microfiber mopping
completely eliminates the need to rinse
and wring as you would with a traditional
string mop. Microfiber mopping also
streamlines tasks and saves time.
The cleaning solution preparation time
is reduced considerably because you need
less solution. Another benefit of microfiber
is that it holds liquid without dripping,
leaving only a thin layer of water on
the floor which results in quicker drying
time and less opportunity for a slip and
fall hazard.
Cost Considerations
Although the initial purchase cost for
microfiber mops is about twice that of traditional
string mops, the useful life of a
microfiber mop is about 10 times as long
as a loop mop. Microfiber mops can be laundered in standard washing machines,
while loop mops are usually sent out for
commercial laundering at a higher cost.
Microfiber mops require less space in the
washers and dryers than conventional
mops, saving on water, detergent and energy.
This extended life cycle, along with
the reduction in labor and chemical costs,
results in a lower overall total cost.
When it comes to measuring cost effectiveness,
it is about both hard and soft
savings. The hard savings are the quantifiable
economic cost savings. Does the
product perform the same function for a
more affordable purchase price? Will the
product improve the productivity of employees? Is it more durable? The equation
is durability equals life span—a product
with a longer life-cycle provides more
value to the consumer. These areas of savings
have a measurable impact on the bottom
line.
As for soft savings, this is more qualitative
in nature. These savings may not be
immediately apparent to the end buyer but,
depending on the specific needs/concerns
of the customer, it can come to be valued
as much or more than the hard savings.
Can it help prevent injury for the employees
through ergonomic enhancements?
Are there additional features that address
worker well-being that could enhance
working conditions and increase morale?
Will it prevent injuries for the business’
customers and limit possible liability risks?
These are also areas of “savings” that are
the result of well-designed products.
They may not be immediately measurable,
but they do influence buying
decisions. ❑
Chris Olenski is a senior product manager—
Hard Surface Cleaning for Rubbermaid
Commercial Products, LLC. For
more information about RCP, visit
www.rcpworksmarter.com.