As with nearly all industries, professional
cleaning has been impacted by
the downturn in the economy. Many
manufacturers and distributors have seen
sales of some products, from chemicals to
high-end equipment, slow or come to a halt.
The downturn has also affected building
service contractors (BSCs). Although few
are reporting that they have lost customers
specifically because of the economy, many
indicate they have been pressured to find
ways to reduce their monthly service
charges. This means they are being forced
to look for even more ways to improve
worker productivity.
Although the economic downturn has increased
pressure to speed-up work, this is
actually part of a trend that has been evolving
for decades. Thirty years ago, many
BSCs were expected to clean about 2,500 be as high as 10,000 square feet per hour.
Improving worker productivity is a special
challenge when it comes to restroom
cleaning. Restrooms are the “complaint centers”
of most facilities. Improperly cleaned
restrooms can also be breeding grounds for
contamination, potentially causing serious
health concerns. And with concerns mounting
about H1N1 and other diseases no BSC
wants to take any shortcuts when it comes to
restroom maintenance.
However, except for a relatively few new
technologies, restrooms are cleaned today—
with mops, buckets, sprayers and
cleaning cloths—much the same way they
were cleaned 50 years ago when labor costs
were low and cleaning workers were not
expected to be as productive.
Fortunately, there are options and technologies now available that can help expedite
restroom cleaning times and improve
the overall health and effectiveness of a restroom
cleaning program. These systems
can help BSCs and facility managers improve
worker productivity, especially now,
during this difficult economic time.
Study and Analyze
According to Peter Sheldon, vice president
of Operations for Coverall, a leading
janitorial franchise, BSCs must evaluate and
re-evaluate the tools they are using in restrooms
because these products can make
a major difference in how quickly and effectively
restrooms are cleaned. “Many
cleaning professionals develop restroom
cleaning procedures and use certain tools
and products for years without inquiring
what new methods or products may be
available,” he says. “This is an unfortunate
and often a costly mistake.”
Instead, he recommends BSCs read
about new tools and technologies in trade
publications, discuss new products with
their jansan distributors, and attend
tradeshows and conferences. “This is how
our industry professionals get their ongoing
education,” he says, “something [that]
professionals in every industry need to do.”
For instance, Sheldon suggests cleaning
professionals find out about new restroom cleaning chemicals that are designed to
multitask—clean and disinfect counter surfaces
and fixtures as well as mirrors, glass,
and metal areas. “This is actually a small
item, but it saves steps, means fewer
chemicals and sprayers must be carried on
the [janitorial] cart, and, according to our
time studies, can be surprisingly effective
at cutting cleaning times.”
Along with multitasking cleaning chemicals,
Sheldon recommends the use of electrostatic
dust cloths and dusters. These
systems, which are also marketed to the consumer,
have an electrostatic charge that attracts
and traps dust. Users often use them
for high and low dusting, especially in hardto-
reach areas. The big benefit of these cloths
is that they collect dust rather than just
spreading it to other surfaces, making cleaning
more effective. Without the electrostatic
charge, spreading dust around typically
results in the need to reclean.