Cost controls and an aggressive focus
on operating margins in a down economy,
helped building services provider
ABM Industries Inc. to a 30 percent
profit increase in the fourth quarter,
though sales were down by $38 million.
The company reports a fourth quarter
profit of $15 million, or 29 cents a share,
on revenues of $868 million, compared
to a profit of $11.6 million, or 21 cents a
share, on $905.8 million in last year’s
fourth quarter.
“Despite a challenging business environment,
operating profit from our four
divisions improved year-over-year for
the quarter by $1.9 million, driven by
continued cost controls and an aggressive
focus on operating margins,” said Henrik Slipsager, president and CEO of
ABM Industries.
“The company delivered outstanding
results for the quarter and the full year,
particularly in light of what was an exceptionally
challenging economy through
the course of the 2009 fiscal year.
Our consistent focus on job profitability
and expense management
clearly contributed to our successful performance.
Adjusted income from continuing
operations increased 22 percent
for the fiscal year. These solid financial
results, combined with the revenue
trends we are seeing, strongly position
the company for a rebound in the U.S.
economy and an improved outlook for
fiscal year 2010.”
The company also finished the fiscal
year with record net cash from operations
of more than $140 million. Cash
flow enabled the company to reduce the
debt on its line of credit by more than
$57 million and pay out nearly $27 million
in dividends.”
For the fiscal year that ended Oct. 31,
2009, the company reported a profit of
$54.3 million, or $1.05, on sales of $3.5
billion, compared to a profit of $45.4
million, or 88 cents, on $3.6 billion.
The company has assets of $1.52 billion,
and liabilities of $834 million.
Cleaning Co. Intends to Franchise
America’s Cleaning Co., a division of
Vanity Events Holding, Inc., has said it
intends to establish itself as a national
franchise.
Using its licensed trademark of America’s
Cleaning Company, Vanity has
seized the opportunity to brand itself as a premier provider of residential and commercial
cleaning in the New York area
and plans to expand on that success
nationally.
Using its own brand-named, proprietary,
innovative “green” products, the
company is becoming a choice for consumers
looking for cleaning services and
looking to separate itself from its competitors
with its superior products, competitive
pricing, and a strong brand and
advertising presence.
In an effort to establish franchisees by
the summer of 2010, the company has
recently signed on with several established
firms that specialize in setting up
and managing franchising opportunities.
They have served as the company’s
prime advisors in determining how best
to establish its functional prototype,
which will then be used as the basis to
create and sell franchises on a national
level.
Waterstreet, a Vancouver-based technology
company, is developing specialized,
web-based business management
software for the company. This software
will be used to estimate and schedule
jobs, track inventory, run reports on revenue
and costs, and will be used by
every franchise.
Technology in a Box, a Detroit-based
company, is developing customized Quickbooks-based software including a
standard set of accounting guidelines to
be used by each franchise that can be
monitored by the company as well. By
integrating and utilizing these two technologies,
the company plans on closely
tracking and analyzing the practices of
its franchisees and quickly assisting the
franchisees by promoting best practices
and showing where improvement can be
made.
The company has also started using
the Tulsa-based Intellevue, a mapping
software company, to establish territories
for potential franchisees based
on carefully examined demographic
information.
“We are excited about the opportunity
to establish America’s Cleaning Company
as a national franchise and I am
pleased with the tremendous progress we
have made in setting it up,” said Vanity
CEO Steve Moskowitz. “The growth of
the Company’s premier cleaning service
business in New York area has given us
every reason to feel confident that franchisees
across the country will also see
similar success.”
New OSHA Head: Ensure Green Jobs are Safe
In his first speech as the new assistant secretary of Labor for Occupational
Safety and Health, David Michaels, PhD, said his priority will be to ensure that
green jobs are also safe jobs.
In December, Michaels told attendees of NIOSH’s Going Green Workshop,
“Labor Secretary Hilda L. Solis has provided the Dept. of Labor with a vision of
‘Good jobs for everyone.’ And everyone at this conference understands all too
well that green jobs cannot be good jobs unless they are safe jobs.
This goes for
sustainable jobs as well. They, too, must also be safe jobs.
“We must use our knowledge and skills to identify potential hazards as they
emerge. We can’t wait years for hazards to be completely characterized, to let
industries shift their responsibility or defer workplace protections by producing
“doubt” instead of actively practicing prevention.
“It is vital, now, that we integrate worker safety and health concerns into
green manufacturing, green construction and green energy. Most importantly:
We must push worker health and safety as a critical, necessary, and recognized
element of green design, green lifecycle analysis and green contracts.
Michaels said it’s not a matter of choosing either a green future or safe jobs.
It’s both.
“Here is where we start: Most people instinctively see green jobs as safe.
But at OSHA, when we hear ‘weatherization and renovation,’ we see exposure
to lead and asbestos. When we hear insulation, we think isocyanate exposure.
When we hear rooftop solar power, we see fall hazards. When we
hear wind energy, we see lockout hazards.”
Brits Cut Back on Office Cleaning
Two of every five United Kingdom organizations surveyed by the British Cleaning
Council have had to cut back on cleaning their offices because of the recession.
A survey of 1,000 workers has revealed a culture of dangerously poor hygiene
in workplaces across the UK, which can lead to the spread of bacteria and add to
the costly and damaging problem of absenteeism through ill-health.
Half of all employees who took part in the research said they were embarrassed
about clients or customers visiting their work premises because of a lack of
cleanliness.
Meanwhile, 10 percent of those polled described their office toilets as “filthy,” a
quarter claimed that their colleagues did not clean up after themselves, and over a
third complained that poor hygiene was making their working environment unsafe.
“These results show how staff
are reacting against measures by their employers which
negatively impact their health and decrease the quality of their
workplace environment,” said Steve Wright, chairman of the
British Cleaning Council. “Legally, employers have a basic
responsibility to provide their staff with a safe workplace and
too many firms are falling short of this. We need to see
businesses match the importance their workers clearly place on
cleaning and hygiene."
Andrew Large, chief executive of the Cleaning and Support Services Association,
said: “The downturn has been tough on all industries, but this is no excuse to
cut corners on hygiene. Not only can such practices have serious repercussions on
people’s health, but they are extremely counter-productive: sub-standard cleaning
increases the cost of absence through sickness and harms the image of a business
at precisely the time when they should be doing everything to attract new
customers”.
Established in 1967, the Cleaning and Support Services Association is the UK
trade association for private sector employers in the contract cleaning sector.
The British Cleaning Council was established in 1982 to coordinate the affairs
of the industry and to be responsible at home and abroad on industry
matters.
3M Expands in Brazil
To establish its Home Care Division in Brazil, 3M is acquiring a Brazilian
manufacturer of floor care products.
Based in Rio Grande do Sul, Brazil, Incavas Industria de Cabos e Vassouras
Ltda. is an important manufacturer of household floor cleaning tools in Brazil. The
company’s line of floor cleaning products includes squeegees, brushes, dustpans
and brooms.
For more than 40 years, 3M has helped consumers clean with Scotch-Brite
and O-Cel-O brand cleaning products. Complementary acquisitions such as
this support 3M’s core business.
“The Incavas brand will complement 3M’s line of household cleaning tools
and help establish the Home Care Division as a strong player in Brazil,” said
Michael Vale, managing director, 3M Brazil. “We see strong technical, sales and
manufacturing synergies with the combination of Incavas and 3M.”
A family-owned business since 1973, Incavas employs approximately 150 people.
Though details of the transaction were not released, it is expected to close
in the first quarter of 2010, subject to customary closing conditions. With $25 billion
in sales, 3M employs 75,000 people worldwide and has operations in more
than 60 countries.
Green Seal Works
With LA Businesses
The Los Angeles City Council has approved
moving forward with the Los
Angeles Certified Green Business Program,
and more than 70 businesses have
taken a “Green Pledge.”
The Los Angeles Community College
District (LACCD) was announced as the
leader for the new city program, and
will be joined by Green Seal Inc., the
L.A. Area Chamber of Commerce,
Green Globe, Dine LA/LA Inc. and The
Los Angeles Convention and Visitors
Bureau.
Known as the Los Angeles Green
Business Certification Program, the LA
Environmental Affairs Dept. reports that
many businesses in Los Angeles have already
expressed their enthusiasm for
green certification. Over 70 businesses
have taken the “Green Pledge” because
“being green is good for the earth and
good for business’ bottom line.”
Green Seal will use its restaurant standard
GS-46 to certify restaurants, develop
checklist criteria for retail-offices
and auto body shops, and coordinate
with the District on the Los Angeles
Green Lodging Program GS-33 (run by
Green Seal and LA Inc. in cooperation
with the City).
The leadership standard for lodging
properties, GS-33 requires hotels to
demonstrate sustainable business practices
in the areas of waste minimization
and reduction, recycling, energy efficiency,
water conservation, indoor air
quality and environmentally sensitive purchasing.
“Green Seal has broad consumer and
industry recognition”, said Dr. Arthur Weissman, Green Seal’s president and
CEO. “For 20 years our standards and
certification have helped green the
lodging industry, a range of product
industries and now restaurants/ foodservices.”
On November 19, The Radisson Los
Angeles Airport Hotel achieved Green
Seal certification, giving the Radisson
LAX the distinction of being the first hotel
within the Radisson brand to achieve
Green Seal certification. Earlier, the City
recognized LA’s largest hotel - Westin
Bonaventure - as the first hotel to receive
Green Seal certification. The
Bonaventure expects to save $225,000
in the first year by going green.
Councilman Richard Alarcón has
spearheaded the City’s effort to create the
Green Business Certification Program
since March 2007.
“In today’s economy, businesses are
looking at ways to save money and draw
in more business, and the Green Business
Certification Program will do just
that,” Alarcón said.
“Today’s vote by the City Council
means that after years of a collaborative
effort, we will have a new incentive
program for businesses that are
working to reduce their impact on our
environment.”
New Standard Raises the Bar
for Slip and Fall Safety
The National Floor Safety Institute (NFSI) has published its new national
safety standard for testing hard surface
flooring, the ANSI/NFSI B101.1, an advancement
that has been highly anticipated
by the risk management and loss
prevention industries.
“We have been anticipating the publication
of this standard for some time
now.” said Dr. Howard Harris, president
of Traction Auditing, LLC. “Traction
Auditing has fully incorporated the
newly published ANSI/NFSI B101.1
Test Method for Measuring Wet SCOF
of Common Hard-Surface Floor Materials
standard throughout its Safe Surface
System floor testing protocols.”
In 2007, the Centers for Disease Control
(CDC) estimated that 2.2 million
Americans sought emergency room
treatment for an accidental fall, making
falls the leading cause of emergency
room visits in America.
The ANSI B101.1 standard provides
property owners, facility managers and
risk professionals with an important tool
by which they can measure the risk of a
slip and fall, and, in-turn, prevents such
accidents from occurring. Demonstrating
compliance with this new national
floor safety standard will be critical for
companies looking to reduce the risks
and costs associated with slip and fall
claims.
Slip and fall accidents are so prevalent,
the CDC has declared elderly falls a
national epidemic and estimates the annual
cost to the nation’s economy to be
over $40 billion per year.
Under the new ANSI B101.1 standard,
walkway slip resistance can be
measured and categorized into one of
three “Traction” ranges: High, Moderate,
or Low Traction. Floors categorized
as High Traction present a low risk of a
slip and fall while Moderate Traction
and Low Traction floors present an
elevated risk.
By using the Traction Auditing Safe
Surface System, companies can reduce
the risk of slip and fall claims and litigation
while demonstrating compliance
with this new industry standard.
“Business owners are encouraged to
have their floors tested to determine into
which Traction range their floors fall,”
said Russ Kendzior, founder of the
NFSI. “The NFSI recommends that
ANSI B101.1 compliance testing be performed
by an NFSI Certified Walkway
Auditor.”
The Safe Surface System is a simple,
yet comprehensive approach to
slip and fall prevention that combines
NFSI certified walkway auditors with
the most advanced walkway auditing
protocols available and NFSI Certified
high traction floor cleaning products.
By using an independent walkway auditing
company like Traction Auditing,
companies can ensure maximum safety
for its employees and customers. Traction Auditing’s Safe Surface System, based around the ANSI B101.1 standard,
helps companies large and small
protect themselves from unwarranted
litigation and claims from slips and
falls.
Brent Johnson, Chief Auditor for
Traction Auditing stated, “Our clients
can be assured that they will get the
maximum protection by testing performed
to the highest industry standard,
the ANSI B101.1 standard.”
Cost & Quality Critical to Facility Maintenance Managers
FacilitySource, a Columbus, OH-based facility maintenance and management
services provider, has found that cost and quality are critical in managing facilities,
as part of its first Facility Maintenance Leadership Council (FMLC) report
that was released recently.
The survey was conducted during the company’s third annual Leadership
Council where it brings together customers and vendors to discuss challenges
facing the facility maintenance industry as well as solutions to overcome those
challenges.
More than 350 vendors and 30 customers from the retail and restaurant industry
participated in the survey. Individuals including facility maintenance managers,
vice presidents of strategic sourcing and store planning as well as
construction coordinators provided feedback, which included these findings:
Facility maintenance spend. The majority of all respondents said their repair
maintenance budget either stayed the same (37.5 percent) or increased
(16.7 percent) in 2009.
Capital budget varied greatly. While customer respondents from retailers
and restaurants were in agreement on maintenance budgets, there was no common
ground regarding their capital budgets. Thirty percent said their capital
budgets stayed the same, and 39 percent said it decreased 10 percent. However,
only 9 percent saw an increase. In an industry where facility maintenance
spend is a must, this confirms what many in the retail and restaurant industry are
witnessing: companies will maintain, but most are not expanding or building
additional locations.
Looking ahead to 2010. Thirty-four percent of customer respondents believe
their 2010 repair maintenance budget will increase zero to 5 percent. The
reason for this response may be two-fold, either we’re seeing companies slowly
begin to spend more as the economy recovers or the budgets were cut in
2009 only to do the bare minimum and now businesses need to increase their
repair budget in order to focus on some possible neglected items.
HVAC and Refrigeration has everyone’s attention. When customers and vendors
were asked to prioritize various trades, HVAC and refrigeration was listed
as a top priority given reduced maintenance budgets for both groups.
Preventative maintenance is key, but not everyone is on board. According to
the vendors surveyed, 44 percent believe investing in planned or preventative
maintenance is key to improving the maintenance of facilities. However, 67
percent of vendors also agreed the most significant cause of a poorly-maintained
real estate asset is that maintenance is a low priority for some companies
– proving balancing costs and quality is crucial to a well maintained facility.
The FMLC is a group of approximately 50 influential facility maintenance
managers, vice presidents, chief financial officers and IT professionals founded by FacilitySource in 2009. The group meets annually to collaboratively discuss the
most relevant issues affecting the facility maintenance industry specifically as it relates
to retailers and restaurants. The group’s membership comprises of executives
with a wide variety of facilities management expertise from an assortment
of companies.