With the economic recession adversely
affecting numerous end-users of
its products, Diversey Inc., formerly
JohnsonDiversey, has reported a loss of
nearly $50 million in 2009, $10 million
less than the year before. Though hotels,
restaurants, food and beverage processors
and others that are sensitive to business
and leisure travel reduced their purchase
volume, Diversey said it did not experience
a material loss in customers.
In its annual 10-K filing with the SEC,
the privately held company said its net
loss decreased by $10.9 million to $48.6 million, on sales of $3.1 billion in 2009.
Excluding the negative impact of foreign
currency exchange of $10.7 million, net
loss decreased by $21.6 million.
In 2009, the company, which differentiates
itself by its dosing, dispensing and
concentrating formulas, saw 53.7 percent
of its sales come from Europe, and 20.4
percent were from North America.
The European segment, which consists
of operating units across Western Europe,
Central and Eastern Europe, Africa
and the Middle East, had $1.670 billion
of net sales for the year.
The North American segment had sales
of $636.1 million, while Japan, its thirdlargest
segment, had $306.4 million in
sales, representing approximately 9.8 percent
of total net sales during that period.
Latin American had $252.4 million in
sales, and the Asia Pacific segment had
$235.8 million. This segment consists of
operating units across North Asia, South
Asia, Australia and New Zealand, with
China and Australia being the largest operations
in the region.
The company has assets of $3.5 billion,
and liabilities of $3.025 billion.
Bravo Earns CRI Seal of Approval
Committing to a high standard of
service and customer satisfaction,
Bravo! Group Services of Piscataway,
NJ has been recognized as a Seal of
Approval Service Provider by the Carpet
and Rug Institute.
The CRI Seal of Approval program
tests and certifies superior performing
carpet-cleaning solutions, vacuums,
extractors and other deep cleaning
systems.
Companies certified as Seal of Approval
Service Providers agree to use
only Seal of Approval products and
equipment and comply with a customer-
focused “code of conduct.”
“Customers can feel confident about
doing business with companies that
have earned the Seal of Approval,”
said Werner Braun, CRI president.
“CRI is proud to recognize Bravo! for
using superior products and recognizing
the need for quality service.”
Braun noted that independent testing
has shown that not all carpetcleaning
products clean equally well
and that some even harm carpet fibers
or result in faster resoiling of cleaned
areas.
“The Seal of Approval Service Provider status is a signal to our customers
and employees that we are fully
dedicated to utilizing only the best
cleaning products and equipment.
Matching the right cleaning method
with the right product helps retain the
life and beauty of a carpet,” said Frank
Wardzinski, executive VP for Bravo.
“It continues our long standing commitment
to investing in the latest green
technology, equipment and solutions
that increase the overall indoor air
quality for more than 42,000,000
square feet of commercial, educational
and medical facilities.”
Devon FM CIMS Certified
Devon Facility Management, a janitorial
and manufacturing facility services provider,
has received Cleaning Industry Management
Standard certification from the ISSA.
DFM becomes the first minority-owned
business and only the third facility services
provider in the state of Michigan to become
CIMS compliant.
Designed to help cleaning organizations
create customer-centered, quality organizations
and to guide them in efficiently managing
their businesses, CIMS is the first
consensus-based management standard for
the cleaning industry.
In becoming CIMS compliant, DFM has
met strict standards for quality; delivery; personnel
and training; health, safety and environmental
stewardship; and management
commitment – all of which were evaluated on site by an independent third-party assessor.
“By implementing the CIMS, Devon Facility
Management is positioned to better
serve our customers and become more operationally
efficient,” said DFM President
David Burnley, “The result is cost savings
for us and, more importantly, the people we
serve.”
DFM established a central web-accessible
database for compiling and organizing
all processes and procedures in accordance
with CIMS requirements. The consistency
and organization of information helped the
audit process to proceed faster than usual.
“I think we saw how strong our processes
really are. CIMS certification has helped us
further organize, improve and understand
how our janitorial procedures interrelate,”
said DFM Program Manager Randy Martin.
During the audit process, facility
management team members realized
the company already met many of the
qualifications to apply for additional
certifications. DFM is now in preparation
to meet ISSA CIMS Green
Building certification.
The Green Building component is
used to implement a framework for delivery
of environmentally preferable
cleaning services. The Green Building
assessment is set to take place mid-summer
2010.
Established in 2007, Devon Facility
Management, LLC, is a wholly owned
subsidiary of Devon Industrial Group – a
minority owned enterprise that was
formed as a partnership between Devon
Contracting and Walbridge.
Ashkin Allies With AICS
The Ashkin Group, a green cleaning
advocate, has joined a new collaboration
with the American Institute of
Cleaning Sciences, which works to improve
commercial cleaning industry
standards.
AICS is an independent, evaluation
and accreditation organization that is
partnered with ISSA in its Cleaning Industry
Management Standard program
(CIMS) and the recently released CIMS
Green Building criteria (CIMS-GB).
The CIMS program outlines the essential
characteristics of a successful,
quality cleaning organization.
“We have agreed to work together on
several projects and be supportive of
each others’ activities,” said Steve Ashkin, principal of the Asking Group.
“I am impressed with the CIMS program,
and we’re working to have it included in
the new LEED-EB certification criteria
now being developed. I am also promoting
it to [the] state governments we are working with.”
In return, AICS’s David Frank and
Jim Peduto will help promote Ashkin’s
Green Cleaning University and several
other green-related programs The
Ashkin Group is undertaking.
“Dave Frank and Jim Peduto are two
of the industry’s leading consultants,”
said Ashkin. “We are delighted to have
the opportunity to work with them on
shared mutual interests that benefit our
industry.”
Ecolab Increases Profits 66 Percent,
Takes $5M Charge for Obamacare
Though its sales increased by only 6 percent
in the first quarter, Ecolab Inc., maker
of cleaning, sanitizing, food safety and infection
prevention products, saw its profits
rise by 66 percent, despite taking a $5 million
charge related to the recently passed
healthcare reform bill.
The company said its results were led by
strong growth in its Kay, Asia Pacific,
Canada and Latin America segments, and
that costs were favorable as a result of savings
actions and lower delivered product
costs.
The company reports a profit of $96 million,
or 40 cents a share, on sales of $1.4 billion
in the first quarter of 2010, compared
to a profit of $57 million, or 24 cents a share, on sales of $1.35 billion in last year’s fist
quarter.
First quarter sales for the U.S. Cleaning &
Sanitizing operations rose 2 percent to $632
million. Kay led sales results with a strong
gain, while Healthcare sales were off slightly
primarily due to the rebalancing of H1N1-
related product trade inventories. Ecolab’s
U.S. Cleaning & Sanitizing operating income
increased 11 percent to $113 million.
U.S. Other Services sales declined 2 percent
to $105 million in the first quarter. Operating
income increased 11 percent to $15
million.
The reported income tax rate for the first
quarter 2010 was 31.1 percent, compared
with the reported rate of 29.4 percent for the first quarter 2009.
The decrease in the first quarter adjusted
effective tax rate was due primarily to increased
benefits from the domestic manufacturing
deduction in the U.S. The discrete
tax items for 2010 included a $5 million
charge due to the passage of the U.S. Patient
Protection and Affordable Care Law
which changes the tax deductibility related
to federal subsidies and resulted in a reduction
of the value of the company’s deferred
tax assets related to the subsidies. This
charge was offset by a $6 million tax benefit
from the settlement of an international
tax audit.
The company has assets of $4.7 billion,
and liabilities of $2.9 billion.
Emerson, ProTeam Recognized
for Environmental Efforts
Emerson, the global manufacturing and
technology company that acquired Pro-
Team in September 2009, recently earned
two high-profile industry recognitions for
environmental responsibility.
Emerson’s state-of-the-art Global Data
Center on its St. Louis headquarters campus
received LEED Gold certification from the
U.S. Green Building Council and a 2009
Beyond Green High-Performance Building
Award from the Sustainable Buildings Industry
Council.
For the LEED (Leadership in Energy and Environmental Design) certification, Emerson
earned 40 out of a possible 51 points to
receive LEED Gold.
The Beyond Green honor recognizes
initiatives that shape, inform and catalyze
the high-performance building market, as
well as the real-world application of highperformance
design and construction
practices. Meanwhile, all of ProTeam’s
high-performance vacuums qualify for
LEED credit under the U.S. Green Building
Council’s program. Additionally, in
2010, seven ProTeam vacuums earned the Gold Seal of Approval/Green Label from
the Carpet and Rug Institute (CRI) for
meeting the highest standards in carpet
cleaning effectiveness and indoor air quality.
“For years we’ve been putting our efforts
behind technology and real world applications
that benefit the environment and
the health of those who live in it,” said
Matt Wood, ProTeam president and CEO.
“Now, we have a parent company with
the same drive for innovation when it
comes to environmental responsibility.”
BSCAI Exploring
Its Future
At its most recent meeting, the board of
directors of the Building Service Contractors
Association International approved a
new long-term strategy entitled Exploring
Our Future, a plan that will focus on six
major initiatives.
Components of the plan include profitable
growth, membership and new member
growth, education, professionalism,
leadership and networking.
Each of the pillars has specific objectives
and measurable outcomes for both
the leadership and the headquarters team
to evaluate, change, delete or improvise.
“This is a living document for BSCAI,”
said J Michael Horgan, BSCAI’s newly
installed president and President of the
Hurley Corp. “It defines who we are and
where we want to be for everyone in the
building service contracting industry. The strategy includes fostering relationships
with other industry organizations that meet
our specific goals and provides multiple
levels of opportunities for members to become
involved in their association. We’ll
be rolling out the specifics in the next few
months and invite comments and suggestions.”
BSCAI created this plan in order to
“capitalize on its strengths and to drive
greater value for its more than 1800 members.”
Earlier, the association revised and updated
its two-certification programs to better
meet the needs of its members and the
BSC industry.
The Certified Building Service Executive
(CBSE) program and exam has undergone
a complete revision with new
information, a completely restructured exam and updated materials to reflect the
changing nature of the cleaning industry
and the building service contractor
professions.
The Registered Building Service Manager
(RBSM) has also been updated and
reflects the newest in management and
cleaning topics.
Both exams will be offered in Spanish
and English.
“This project was a major undertaking
for our small certification committee and
professional staff,” stated Taylor Bruce,
chair of BSCAI’s Certification Committee.
“We’re especially pleased with the
new, easier format of our exams which
have undergone numerous reviews to ensure
both the accuracy and completeness
of the responsibilities desired in successful
managers and executives.”
ServiceMaster Clean Names
Battier Scholarship Winner
Cleaning franchiser ServiceMaster
Clean has awarded Lyn Stanfield one
of the company’s distinguished Shane
Battier Franchise Scholarships.
Selected from hundreds of applicants,
Stanfield completed a 1,500-
word essay detailing how she would
utilize ServiceMaster corporate objectives
in her business. She is the 12th recipient
of the minority franchise award
since the program’s inception in 2007.
“The company’s corporate objectives
drew me in immediately — to
honor God in all we do, to excel with
customers, to help people develop and
to grow profitably,” said Stanfield.
“They serve as a blueprint for all ServiceMaster
employees to follow. These
commitments require us to do the right
thing by all of our stakeholders.”
The purpose of the Shane Battier
Franchise Scholarship is to expand the
ServiceMaster Clean franchise ownership
base among women and minorities throughout the United States.
Championed by professional basketball
player and former Duke star, Shane
Battier, the program was designed to
help individuals overcome some of the
obstacles of starting and running their
own business by being a part of a franchise
organization.
The Shane Battier Franchise Scholarship
allows individuals interested in
starting their own business an opportunity
to be awarded their own commercial
cleaning franchise license – a
$31,900 value.
“We recognize that, beyond being good
for our business, reaching out to expand
ownership opportunities for minorities and
for women is a very meaningful way for
us to live our faith-based corporate mission.
That is why we have committed to
diversity in our franchise network,” said
Michael Isakson, president and chief operating
officer, ServiceMaster Clean.
ServiceMaster Clean has committed $1.3 million over four years in direct
grants and private financing to its
Shane Battier Franchise Scholarship
initiative, as part of its continuing
pledge to diversity, business development
and community outreach across
the United States.
The Tallahassee native is a former
member of the executive board for the
Tallahassee Chamber of Commerce
and is currently involved in various
Chamber programs including Leadership
Tallahassee and My Region Tomorrow.
Stanfield’s prior work
experience includes two state jobs with
the Florida Department of Corrections
and the Department of Education, as
well as a position as strategic relations
director with Apple Computer.
She earned a bachelor of science in
communications from Florida State
University in 1994, as well as a master’s
degree in public policy from FSU
in 1996.